Advance your career in leadership with this high-level qualification that will give you the skills needed to seek employment as a manager in human resources, business, or sales.
BSB51918 Diploma of Leadership and Management
Upgrade your career with this high-level qualification. This course will give you the skills you need to seek employment in a managerial role across a broad range of industries.
According to the Australian Government's Job Outlook service, demand for office management roles is expected to experience stable growth over the next five years. This is a very large occupation with job opportunities available across a number of industries including construction, professional services, and education and training.
Throughout this course you will be mentored in team leadership and management, discover how to utilise emotional intelligence to maximise team outcomes, and learn how to develop and implement an operational plan to facilitate effective workplace practices. Our highly-experienced team of industry leaders will give you the guidance you need to succeed in your studies and beyond.
Successful completion of this course will give you the specialised skills to manage teams across a range of departments and industry sectors. You will also get the knowledge you need to undertake further studies in your field.
Your years of industry experience count for something. With Recognition of Prior Learning (RPL), we can help you fill in your gaps in knowledge to upgrade your qualifications faster.
We have numerous support services if you need an extra hand. The Learning Skills Centre, located in most campus libraries, is a drop-in service staffed by experienced teachers who can help with basic and complex skills. Studiosity is an online after hours tutoring service focusing on writing, research and referencing, as well as subject-specific questions.
The successful achievement of this qualification requires you to complete all core and 8 elective units from the list below.
UNIT CODE | UNIT NAME | |
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BSBLDR502Lead and manage effective workplace relationshipsUnit code: BSBLDR502 Unit description: This unit describes the skills and knowledge required to lead and manage effective workplace relationships. |
Lead and manage effective workplace relationships | |
BSBLDR511Develop and use emotional intelligenceUnit code: BSBLDR511 Unit description: This unit covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace. It includes identifying the impact of own emotions on others in the workplace, recognising and appreciating the emotional strengths and weaknesses of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes. It applies to managers who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams. No licensing, legislative or certification requirements apply to this unit at the time of publication. |
Develop and use emotional intelligence | |
BSBMGT517Manage operational planUnit code: BSBMGT517 Unit description: This unit describes the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation's productivity and profitability plans. |
Manage operational plan | |
BSBWOR502Lead and manage team effectivenessUnit code: BSBWOR502 Unit description: This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. |
Lead and manage team effectiveness |
UNIT CODE | UNIT NAME | |
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North and Far North Queensland | ||
BSBADM504Plan and implement administrative systemsUnit code: BSBADM504 Unit description: This unit describes the skills and knowledge required to plan for or review the requirements of effective administrative systems and procedures for implementing, monitoring and reviewing the system. |
Plan and implement administrative systems | |
BSBHRM506Manage recruitment selection and induction processesUnit code: BSBHRM506 Unit description: This unit describes the skills and knowledge required to manage all aspects of recruitment selection and induction processes in accordance with organisational policies and procedures. |
Manage recruitment selection and induction processes | |
BSBLDR513Communicate with influenceUnit code: BSBLDR513 Unit description: This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders. |
Communicate with influence | |
BSBMGT502Manage people performanceUnit code: BSBMGT502 Unit description: This unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. |
Manage people performance | |
BSBMKG502Establish and adjust the marketing mixUnit code: BSBMKG502 Unit description: This unit describes the skills and knowledge required to determine the optimum marketing mix for a business through analysis of interrelated marketing components. |
Establish and adjust the marketing mix | |
BSBPMG522Undertake project workUnit code: BSBPMG522 Unit description: This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects. |
Undertake project work | |
BSBRSK501Manage riskUnit code: BSBRSK501 Unit description: This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. |
Manage risk | |
BSBWOR501Manage personal work priorities and professional developmentUnit code: BSBWOR501 Unit description: This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks. |
Manage personal work priorities and professional development | |
Greater Brisbane | ||
BSBADM502Manage meetingsUnit code: BSBADM502 Unit description: This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes. |
Manage meetings | |
BSBFIM501Manage budgets and financial plansUnit code: BSBFIM501 Unit description: This unit describes the skills and knowledge required to undertake financial management within a work team in an organisation. It includes planning and implementing financial management approaches, supporting team members whose role involves aspects of financial operations, monitoring and controlling finances and reviewing and evaluating effectiveness of financial management processes. |
Manage budgets and financial plans | |
BSBMGT502Manage people performanceUnit code: BSBMGT502 Unit description: This unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. |
Manage people performance | |
BSBMGT516Facilitate continuous improvementUnit code: BSBMGT516 Unit description: This unit describes the skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements. |
Facilitate continuous improvement | |
BSBPMG522Undertake project workUnit code: BSBPMG522 Unit description: This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects. |
Undertake project work | |
BSBRSK501Manage riskUnit code: BSBRSK501 Unit description: This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. |
Manage risk | |
BSBWHS501Ensure a safe workplaceUnit code: BSBWHS501 Unit description: This unit describes the skills and knowledge required to establish, maintain and evaluate the organisation's work health and safety (WHS) policies, procedures and programs in the relevant work area, according to WHS legislative requirements. It takes a systems approach and addresses compliance with relevant legislative requirements. |
Ensure a safe workplace | |
BSBWOR501Manage personal work priorities and professional developmentUnit code: BSBWOR501 Unit description: This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks. |
Manage personal work priorities and professional development | |
Wide Bay Burnett / Sunshine Coast | ||
BSBADM502Manage meetingsUnit code: BSBADM502 Unit description: This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes. |
Manage meetings | |
BSBHRM405Support the recruitment, selection and induction of staffUnit code: BSBHRM405 Unit description: This unit describes the skills and knowledge required to execute tasks associated with the recruitment cycle and apply in-depth knowledge of the work of the organisation, and how recruitment and selection practices fit with other human resources functions. |
Support the recruitment, selection and induction of staff | |
BSBLED501Develop a workplace learning environmentUnit code: BSBLED501 Unit description: This unit describes the skills and knowledge required to encourage and support the development of a learning environment in which work and learning come together. Particular emphasis is on the development of strategies to facilitate and promote learning and to monitor and improve learning performance. |
Develop a workplace learning environment | |
BSBMGT502Manage people performanceUnit code: BSBMGT502 Unit description: This unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. |
Manage people performance | |
BSBMGT516Facilitate continuous improvementUnit code: BSBMGT516 Unit description: This unit describes the skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements. |
Facilitate continuous improvement | |
BSBPMG522Undertake project workUnit code: BSBPMG522 Unit description: This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects. |
Undertake project work | |
BSBRSK501Manage riskUnit code: BSBRSK501 Unit description: This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. |
Manage risk | |
BSBWOR501Manage personal work priorities and professional developmentUnit code: BSBWOR501 Unit description: This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks. |
Manage personal work priorities and professional development | |
Gold Coast | ||
BSBADM502Manage meetingsUnit code: BSBADM502 Unit description: This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes. |
Manage meetings | |
BSBFIM501Manage budgets and financial plansUnit code: BSBFIM501 Unit description: This unit describes the skills and knowledge required to undertake financial management within a work team in an organisation. It includes planning and implementing financial management approaches, supporting team members whose role involves aspects of financial operations, monitoring and controlling finances and reviewing and evaluating effectiveness of financial management processes. |
Manage budgets and financial plans | |
BSBHRM506Manage recruitment selection and induction processesUnit code: BSBHRM506 Unit description: This unit describes the skills and knowledge required to manage all aspects of recruitment selection and induction processes in accordance with organisational policies and procedures. |
Manage recruitment selection and induction processes | |
BSBHRM513Manage workforce planningUnit code: BSBHRM513 Unit description: This unit describes the skills and knowledge required to manage planning in relation to an organisation's workforce including researching requirements, developing objectives and strategies, implementing initiatives and monitoring and evaluating trends. |
Manage workforce planning | |
BSBINN502Build and sustain an innovative work environmentUnit code: BSBINN502 Unit description: This unit describes the skills and knowledge required to create an environment that enables and supports the application of innovative practice focusing on a holistic approach to the integration of innovation across all areas of work practice. |
Build and sustain an innovative work environment | |
BSBLDR503Communicate with influenceUnit code: BSBLDR503 Unit description: This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and others. It applies to managers and leaders who identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams. |
Communicate with influence | |
BSBPMG522Undertake project workUnit code: BSBPMG522 Unit description: This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects. |
Undertake project work | |
BSBRSK501Manage riskUnit code: BSBRSK501 Unit description: This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. |
Manage risk | |
Darling Downs and South West | ||
BSBHRM506Manage recruitment selection and induction processesUnit code: BSBHRM506 Unit description: This unit describes the skills and knowledge required to manage all aspects of recruitment selection and induction processes in accordance with organisational policies and procedures. |
Manage recruitment selection and induction processes | |
BSBCUS501Manage quality customer serviceUnit code: BSBCUS501 Unit description: This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. |
Manage quality customer service | |
BSBPMG522Undertake project workUnit code: BSBPMG522 Unit description: This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects. |
Undertake project work | |
BSBMGT502Manage people performanceUnit code: BSBMGT502 Unit description: This unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. |
Manage people performance | |
BSBRSK501Manage riskUnit code: BSBRSK501 Unit description: This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. |
Manage risk | |
BSBFIM501Manage budgets and financial plansUnit code: BSBFIM501 Unit description: This unit describes the skills and knowledge required to undertake financial management within a work team in an organisation. It includes planning and implementing financial management approaches, supporting team members whose role involves aspects of financial operations, monitoring and controlling finances and reviewing and evaluating effectiveness of financial management processes. |
Manage budgets and financial plans | |
BSBLDR513Communicate with influenceUnit code: BSBLDR513 Unit description: This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders. |
Communicate with influence | |
BSBADM502Manage meetingsUnit code: BSBADM502 Unit description: This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes. |
Manage meetings |
Note: For some courses, not all electives are available at all campuses.
Studying on campus is a great way to enjoy the benefits of face-to-face education in a way that is far removed from a typical school. No matter which campus you choose, you know that you will be learning in an adult environment where you will be respected and nurtured. Attend a campus to learn face-to-face with a teacher in one of our learning spaces; such as a classroom, workshop, laboratory or simulated environments, or interact with teachers using real-time video or web conference tools. Learn more
Campus | START DATES
![]() When your course is scheduled to begin |
Duration | WORKLOAD
![]() How much time you will need to commit to successfully complete your course, combining face-to-face and self-directed study and any required placements. |
STUDY MODE
![]() Also known as delivery mode, this is how your training is delivered. Learn more |
COST
![]() The cost of your course may vary, depending on your eligibility for funding, subsidies or concessions. See the payment options section for more information. Learn more |
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Cairns | Anytime | 1 year | 15 hours per week Monday, Tuesday, Wednesday |
Mixed mode | Full fee: $8,125 |
Townsville (Pimlico) | Anytime | 1 year | 15 hours per week | Mixed mode | Full fee: $8,125 |
Campus | START DATES
![]() When your course is scheduled to begin |
Duration | WORKLOAD
![]() How much time you will need to commit to successfully complete your course, combining face-to-face and self-directed study and any required placements. |
STUDY MODE
![]() Also known as delivery mode, this is how your training is delivered. Learn more |
COST
![]() The cost of your course may vary, depending on your eligibility for funding, subsidies or concessions. See the payment options section for more information. Learn more |
---|---|---|---|---|---|
South Bank | 25 January 2021 | 6 months | Accelerated: Part time 2 nights per week Monday, Wednesday |
Mixed mode | Full fee: $5,330 |
Springfield | 25 January 2021 | 1 year | 15 hours per week | Classroom | Full fee: $8,125 |
Springfield | 19 April 2021 | 1 year | 15 hours per week | Classroom | Full fee: $8,125 |
Springfield | 12 July 2021 | 1 year | 15 hours per week | Classroom | Full fee: $8,125 |
Springfield | 05 October 2021 | 1 year | 15 hours per week | Classroom | Full fee: $8,125 |
Campus | START DATES
![]() When your course is scheduled to begin |
Duration | WORKLOAD
![]() How much time you will need to commit to successfully complete your course, combining face-to-face and self-directed study and any required placements. |
STUDY MODE
![]() Also known as delivery mode, this is how your training is delivered. Learn more |
COST
![]() The cost of your course may vary, depending on your eligibility for funding, subsidies or concessions. See the payment options section for more information. Learn more |
---|---|---|---|---|---|
Toowoomba | 25 January 2021 | 1 year | 15 hours per week | Classroom | Full fee: $8,125 |
Toowoomba | 19 April 2021 | 1 year | 15 hours per week | Classroom | Full fee: $8,125 |
Toowoomba | 12 July 2021 | 1 year | 15 hours per week | Classroom | Full fee: $8,125 |
Toowoomba | 05 October 2021 | 1 year | 15 hours per week | Classroom | Full fee: $8,125 |
Courses delivered on campus may have a combination of online and classroom based learning. Students are expected to undertake additional personal study to complete the course requirements.
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about university pathwaysNo matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.
This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.
This is an interest-free personal loan from the Australian Government that provides eligible students access to capped funding to help pay for their studies.
If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.
There are no formal entry requirements for this course.
It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for use at all TAFE Queensland locations.
You will be provided with a recommended reading list and/or required textbooks during orientation or at the start of each unit. The purchase of these resources may incur additional costs, or you may be able to borrow them from the TAFE Queensland library network.
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.
Disclaimer
All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.
If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.
You can apply to study this course through the Queensland Tertiary Admission Centre (QTAC). You will need to submit your application on the QTAC website. It will be assessed, and if you are successful you will receive an offer directly through QTAC. You will need to accept your offer from QTAC before enrolling with TAFE Queensland.
Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.
If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about university pathways