At a glance
Kick-start your career in health administration with this entry-level course and become a medical administrator, medical receptionist, or admissions clerk.
JOB PROSPECTS
- Health Administrative Worker
- Admissions Clerk
COURSE OUTCOME
HLT37315 Certificate III in Health Administration
Course overview
Kick start your career in health administration with this entry-level course in health administration. According to the Australian Government's Job Outlook service, the number of people working as medical receptionists grew strongly over the past five years. This large occupation is expected to continue to grow in the future, so you can rest assured your skills will be in high demand.
Gain practical skills in medical administration including effective communication with clients and health professionals, responding to difficult incidents, understanding and using medical terminology, and personal work organisation. You may also enhance your employability with a range of elective units in medical billing, maintaining patient records, and applying first aid. Our highly-experienced industry professionals will guide you every step of the way to ensure your transition into the health sector is a success.
Successful completion of this course will see you confident and qualified to seek employment in a number of health sectors including hospitals, doctors surgeries, and allied health practices as a medical administrator, medical receptionist, or admissions clerk. You'll also have the foundation knowledge required to complete further studies in this field.
As part of your course, you get valuable experience in real workplaces. Our strong partnerships mean you will learn the skills you need, while also getting to know potential future employers.
Our teachers are the best of the best. They are at the forefront of their industry and their connections keep them deeply embedded in health at a local and global level, ensuring they know what the employers of tomorrow are looking for.
Units
The successful achievement of this qualification requires you to complete all core and 8 elective units from the list below. You will also be required to undertake 80 hours of vocational placement in an approved setting.
| UNIT CODE | UNIT NAME | |
|---|---|---|
| BSBMED301 |
Interpret and apply medical terminology appropriately | |
| CHCCOM005 |
Communicate and work in health or community services | |
| CHCDIV001 |
Work with diverse people | |
| HLTINF001 |
Comply with infection prevention and control policies and procedures | |
| HLTWHS001 |
Participate in workplace health and safety | |
Note: Not all electives are available at all campuses.
| UNIT CODE | UNIT NAME | |
|---|---|---|
| North and Far North Queensland | ||
| BSBCUS301 |
Deliver and monitor a service to customers | |
| BSBFLM303 |
Contribute to effective workplace relationships | |
| BSBITU306 |
Design and produce business documents | |
| BSBMED302 |
Prepare and process medical accounts | |
| BSBMED303 |
Maintain patient records | |
| BSBMED305 |
Apply the principles of confidentiality, privacy and security within the medical environment | |
| BSBWOR301 |
Organise personal work priorities and development | |
| HLTAID003 |
Provide first aid | |
| Sunshine Coast | ||
| BSBINM301 |
Organise workplace information | |
| BSBMED302 |
Prepare and process medical accounts | |
| BSBMED303 |
Maintain patient records | |
| BSBMED304 |
Assist in controlling stocks and supplies | |
| BSBMED305 |
Apply the principles of confidentiality, privacy and security within the medical environment | |
| BSBWOR301 |
Organise personal work priorities and development | |
| CHCCCS020 |
Respond effectively to behaviours of concern | |
| HLTAID003 |
Provide first aid | |
| Gold Coast | ||
| BSBINM301 |
Organise workplace information | |
| BSBMED302 |
Prepare and process medical accounts | |
| BSBMED303 |
Maintain patient records | |
| BSBMED305 |
Apply the principles of confidentiality, privacy and security within the medical environment | |
| BSBWOR301 |
Organise personal work priorities and development | |
| CHCCCS020 |
Respond effectively to behaviours of concern | |
| CHCCOM001 |
Provide first point of contact | |
| HLTAID003 |
Provide first aid | |
Note: Not all electives are available at all campuses.
Ways to study
Studying on campus is a great way to enjoy the benefits of face-to-face education in a way that is far removed from a typical school. No matter which campus you choose, you know that you will be learning in an adult environment where you will be respected and nurtured. Attend a campus to learn face-to-face with a teacher in one of our learning spaces; such as a classroom, workshop, laboratory or simulated environments, or interact with teachers using real-time video or web conference tools. Learn more
What you need to know about studying on campus
Courses delivered on campus may have a combination of online and classroom based learning. Students are expected to undertake additional personal study to complete the course requirements.
University pathways
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about university pathways
Payment options
No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.
Upfront payment
This is the total amount you need to pay when you enrol. This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.
Payment plan
If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.
Important Information
Placement
Students will complete 80 hours of allocated placement.
The following documentation will be required at the expense of the student:
- Australian Federal Police Check
- Working with Children Check
Resources required
It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for use at all TAFE Queensland locations.
You will be provided with a recommended reading list and/or required textbooks during orientation or at the start of each unit. The purchase of these resources may incur additional costs, or you may be able to borrow them from the TAFE Queensland library network.
You will be required to wear a uniform for placement - the uniform will entail:
- black polo shirt
- long black pants/long knee length skirt or culottes
- closed in shoes
Assessment Methods
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.
Disclaimer
All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.
How to apply
Recognition of Prior Learning (RPL) and credit transfers
Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.
Get started with TAFE Queensland
If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.
University pathways
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about university pathways 