TAFE Queensland English Language and Literacy Services (TELLS) provides language, literacy, and numeracy training to job seekers and migrants through the Adult Migrant English Program (AMEP) and the Skills for Education and Employment (SEE) program. The AMEP is funded by the Australian Government Department of Home Affairs and delivered at our locations across Queensland. The SEE program is funded by the Australian Government Department of Education, Skills and Employment.

The Adult Migrant English Program (AMEP) delivers free English lessons to new migrants to Australia. The program offers up to 510 hours of basic English language classes to help you develop your English language skills and settle confidently into your new life in Australia.

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The Skills for Education and Employment (SEE) program provides up to 650 hours of free language, literacy and numeracy training to equip eligible job seekers with the knowledge and skills required to succeed in further studies or in the workforce.

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Learn about the AMEP

The Adult Migrant English Program (AMEP) is funded by the Australian Government Department of Home Affairs, and delivers free English lessons to new migrants to Australia.


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Volunteer tutors

If you’re interested in getting involved, then you could become a volunteer tutor. As a tutor, you’ll help our AMEP students to improve their English language skills for work, further study, and everyday activities. Sign up today for the chance to make a life-changing difference to your local community.

No experience necessary

One of the great perks of volunteering with us is that you don’t need to have previous teaching or tutoring experience to apply. Before commencement, we will provide you with the necessary training, free of charge. Please note that applicants must be legally entitled to work in Australia, aged 18 years or over, and possess a good level of written and spoken English. Additionally, we will require you to complete a successful criminal history check, complete the free tutor training with TAFE Queensland, and commit to the program for a minimum period of six months.

Free training

Once you are accepted into the volunteer program, you will receive free training to help you perform your role. The training covers language, literacy and numeracy learning, cultural awareness, and the basic principles of communicative language teaching. Additionally, it will prepare you to tutor students both one-on-one and in a classroom setting. Once you have successfully completed the training, you will receive a statement of participation. While this is not a formal qualification, it will equip you with the necessary skills to tutor our AMEP students.

How it works

Our volunteer tutors work with students from a wide range of cultural backgrounds and age groups. Once your training is complete, you will be carefully matched with a student based on a number of factors including gender, common interests, and location. You can then organise to meet at a time and place that's mutually convenient for yourself and your student. For example, some tutors arrange to meet at their student’s house, or at a public venue during the week, after hours, or on the weekend.

Volunteering with TELLS

Watch the video to find out more about becoming a volunteer tutor with TELLS. If you're ready to contribute to your community by becoming a volunteer tutor then register your interest.


Register to become a tutor


Work experience

TAFE Queensland partners with local businesses including McDonalds, Goodstart Early Learning, and Ipswich City Council to provide work experience opportunities for eligible students. For students with little or no experience in the Australia workforce, work experience can change lives. Students not only gain work readiness skills but importantly, develop the confidence required to succeed in the workplace. 

How it works

TAFE Queensland takes the hard work out of offering work experience. We provide a teacher to support the students, full insurance, and a work experience kit with suggested guidelines and activities. If you would like to get involved then contact us today. 

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Benefits of providing work experience opportunities:
  • improve morale
  • develop a workplace culture of inclusiveness
  • mentoring opportunities for existing staff
  • access to potential employees with an understanding of your business.


TAFE Queensland English Language and Literacy Services (TELLS) has more than 50 readers, dictionaries, student work books, teacher resources, and CDs available for purchase. We offer a range of adult literacy, numeracy, and English second language resources that address issues or topics relevant to daily life in Australia. Our publications are distributed and supplied in Australia by Bookery, Australia's largest distributors of English language teaching and literacy resources. To review our range or place an order download our TELLS Publications Catalogue or visit the Bookery secure online store.

Download Publications Catalogue  Visit Bookery secure online store

Multicultural Action Plan

The Multicultural Action Plan shows TAFE Queensland’s commitment to delivering an integrated education environment that meets the needs of Queenslanders from all cultural backgrounds.


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